FAQs
is a waiver required?
Yes, we require that every climber sign a waiver. A parent/guardian must sign for each person under 18 years old. Waivers expire after one year. Click on the link to fill this out ahead of time for quicker check-ins!
what is belaying?
Belaying is managing the rope to protect a climber from a fall. The belayer controls the slack in the rope, catches a climber when falling, and then safely lowers the climber to the ground after finishing a route. We can teach you how to safely belay a climber when you visit the gym.
do you have auto belays?
Yes, we have three auto-belay devices! These devices are very helpful if you are climbing alone. They allow you to climb the walls without another person there to belay you.
what clothing should i wear?
We recommend that you wear comfortable athletic clothing that allows for movement (shorts, leggings, t-shirts). Please avoid dresses, skirts, or loose/crop tops that may shift while climbing.
I need to cancel. How do i do that?
We hate to see you go! Fill out this form to submit your cancellation.
Verbal requests, emails, or messages to staff are not accepted as valid cancellation notice.
Cancellation requests must be submitted at least one week prior to the 2nd of the month (our billing date). Requests submitted after this deadline will result in the next billing cycle being processed.
All payments are non-refundable. Cancellation is not considered complete until the form has been submitted.
what is bouldering?
Bouldering is climbing on shorter walls in the gym without using a rope. At Endurance Climbing, we have a great selection of bouldering routes that range from easy to very challenging that you can practice on.
can i rent climbing equipment?
Absolutely! We allow all members and guests to rent climbing shoes, climbing harnesses, and belay devices. Need chalk too? We have bags you can borrow! Just ask at the front desk.
Have another question?
Feel free to reach out to us. We’re happy to help!