FAQs
is a waiver required?
Yes, we require that every climber sign a waiver. A parent/guardian must sign for each person under 18 years old. Waivers expire after one year. Click on the link to fill this out ahead of time for quicker check-ins!
what is belaying?
Belaying is managing the rope to protect a climber from a fall. The belayer controls the slack in the rope, catches a climber when falling, and then safely lowers the climber to the ground after finishing a route. We can teach you how to safely belay a climber when you visit the gym.
what is bouldering?
Bouldering is climbing on shorter walls in the gym without using a rope. At Endurance Climbing, we have a great selection of bouldering routes that range from easy to very challenging that you can practice on.
I know how to belay, do I need to take a test?
Yes! Belay tests are free and take 5-10 minutes to complete and can be done either with a partner or alone. Just let our front desk staff know when you arrive and they’ll get you all set up. You must be 14 years of age or older to belay.
If you want to take a lead climbing and belay test, you will need a partner to do so. This test takes 10-20 minutes to complete. You must be 16 years of age or older and belay certified at Endurance before taking a lead test.
Once you pass a test, you will be free to belay and climb at your hearts desire. All belay certifications last indefinitely, though our staff reserve the right to retest climbers and belayers, as well as revoke belay cards due to unsafe behavior or improper technique.
do you have auto belays?
Yes, we have three auto-belay devices! These devices are very helpful if you are climbing alone. They allow you to climb the walls without another person there to belay you.
what clothing should i wear?
We recommend that you wear comfortable athletic clothing that allows for movement (shorts, leggings, t-shirts). Please avoid dresses, skirts, or loose/crop tops that may shift while climbing. We also strongly recommend removing jewelry such as rings, watches, and necklaces to avoid damage to the item or injury to you.
can i rent climbing equipment?
Absolutely! We allow all members and guests to rent climbing shoes, climbing harnesses, belay devices, and a lead rope*. Need chalk too? We have bags you can borrow! Just ask at the front desk.
*Must be lead certified to use
I’ve never climbed before, can i just come in and climb?
With the exception of a waiver and either the purchase of a day pass or use of a friends guest pass, pretty much! We do require all climbers to use climbing shoes which we rent out for $6.
Beyond that, if you want to Top Rope, you will need to have someone who is Belay Certified to ensure you remain safe. If you want to learn more about top roping, check out our Top Rope course or Staff Belay!
I need to cancel. How do i do that?
We hate to see you go! Click here to access your profile to cancel your membership. Cancellations must be submitted at least one week prior to the 2nd of the month (our billing date). Requests submitted after this deadline will result in the next billing cycle being processed.
Verbal requests, emails, or messages to staff are not accepted as valid cancellation notice, however if you are having trouble cancelling your membership, please give us a call.
All payments are non-refundable.
How can I purchase a gift card?
Great question! Your obviously an excellent gift giver. Here is the link. You will be able to choose the amount when you follow the prompts.
Have another question?
Feel free to reach out to us. We’re happy to help!